About Us

Who We Are

Nexus Tech Support is a multi-disciplinary technology service provider delivering tailored solutions in software development, technical support, and data entry outsourcing. We partner with organizations across industries to help them scale, optimize operations, and transform digitally, all while ensuring accuracy, compliance, and client satisfaction.

IT Value And Services

Always‑On IT. Audit‑Ready Security. Engineered for uptime, speed, and control; on‑prem, cloud, and hybrid. We design for failure so your business doesn’t fail.

Trust Signals: Uptime by design

• HA compute/network/storage
• Immutable backups & DR drills
• Zero‑trust remote access
• Evidence‑backed changes
• SOC 2 & ISO 27001‑aligned

Why Nexus Tech Support?

Building your Path to Success with a Reliable Services

• Availability, by design. Premium generator + dual‑UPS per rack, HA clusters, and documented failover keep services online.
• Speed that shows. 24×7 monitoring and response with measured MTTR and change SLAs.
• Security first. Segmented networks, MFA everywhere, continuous telemetry, and least‑privilege change control.
• Compliance you can show. Controls aligned to SOC 2 and ISO 27001 with audit‑ready evidence packs.
• Accountability. Clear KPIs, post‑incident reports, and executive‑level summaries.
• Trusted, discreetly. Serving finance, healthcare, and industrial teams. References available under NDA.

Outcomes we sign up for

• P1 engagement ≤15 minutes
• Executive updates every 60 minutes until closure
• P1 root‑cause analysis ≤48 hours

Recent results (anonymized)

• 99.98% service availability last quarter
• Median verified restore 14 minutes
• User hybrid mailbox migration with zero data loss